Banco BBVA

They take a long time to attend, there is little staff, many people take their turn and leave after waiting almost an hour, and they are passing shifts that are no longer there.

Very good service, the only thing I didn't like was when I went to register my mobile banking they asked me to give them my cell phone and they did everything I don't know how many things they added to the mobile banking application what bothered me is They don't let you see what they're moving, that's bad because mobile banking is something personal. With other banks you make those movements and not them

It is always too full, since it is the only BBVA Bancomer bank in Puente de Ixtla. Despite all this, the ATMs are in very good condition and it is rare that they do not have cash. Unfortunately they are neglected in terms of cleanliness.

I would like you to support me with the CR of the Ixtla bridge branch since I am doing a procedure and they ask me for it and even though I have already done what the manual says, they do not appear on the map, they are 4 digits. I hope you can support me, it urges me to continue with my request. Thank you

They should better train their staff, in particular the girls who are at the entrance to give the shift tickets and support at the ATMs, since a lot of people gather and they do not know how to make deposits at the ATMs and they do not help them Furthermore, the only 2 ATMs for deposits stop working and they don't even want to transfer them to the counter.